Louisiana Insurance Commissioner Jim Donelon recently announced that almost 80% of the Hurricane Ida-related complaints received by the Louisiana Department of Insurance have been related to homeowners insurance.

The most common complaint was claim delay.

Insurance Companies with Above Average Complaint Rates Post-Hurricane Ida

Commissioner Donelon also revealed the 15 insurance companies with above-average complaint rates.

(A complaint rate of 1 is the average. A complaint rate above 1 is above average.)

Insurance Company Complaint Rate

Ocean Harbor Casualty Insurance Company

10.8257

American Reliable Insurance Company

9.6887

Safepoint Insurance Company

8.1845

Allied Trust Insurance Company

6.7140

Southern Fidelity Insurance Company

4.8140

Tower Hill Prime Insurance Company

4.2718

Americas Insurance Company

4.1015

GeoVera Specialty Insurance Company

3.2165

IAT Reins Co Grp (Occidental Fire & Cas Co, SafePort Ins Co, Wilshire Ins Co)

3.1735

TWIMG Grp (Lighthouse Excalibur Ins Co, Lighthouse Prop Ins Corp)

2.9086

Stillwater Insurance Company

2.6767

Bankers Specialty Insurance Company

2.5634

FedNat Holding Co Grp (Maison Ins Co, FedNat Ins Co)

1.8919

Hartford Fire & Casualty Group (Hartford Ins Co of the Midwest, Hartford Cas Ins Co, Property & Cas Ins Co of Hartford, Hartford Ins Co of the Southeast)

1.5918

Scottsdale Insurance Company

1.4827

The insurance commissioner is recommending that you report any insurance complaints to his office. He has also stated that homeowners should be prepared to file suit to recover their full damages.

If your insurance company is delaying or underpaying your claim, you may also be entitled to bad faith damages. Give our office a call at 985-240-9773 and we will provide you with the next steps for your unique situation. You may not need a lawyer, but you do need to know your rights.

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Loyd J. Bourgeois
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Accident, injury, and disability attorney serving Luling, Metairie, New Orleans, and South Louisiana
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